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Force a Cloud Agent to Re-register?

Question asked by Richard Mines on Jan 19, 2018
Latest reply on Jan 22, 2018 by Richard Mines

We have a number of Windows servers that are built as snap shots from a golden image. This understandable doesn't play nicely with the QCA, or indeed most agent based tools, as multiple servers end up with the same GUID information and aren't properly treated as unique hosts.


I've worked with agents before where if you delete the relevant reg key or config file entries, set a certain config flag in a config file, or run a "sys-prep" type command, it will cause it to strip out GUID type information such that it will then re-register as a new asset once its back online.

Does anyone know if its possible to reset the QCA from the local host in this way to cause it to re-register?