AnsweredAssumed Answered

Assessment failed: Failed to obtain certificate

Question asked by Maz Jamal on Dec 27, 2017
Latest reply on Dec 27, 2017 by Maz Jamal

Hi All


I am getting the following error when scanning my website:  Anyone seen this before and have any ideas on how to resolve?  We are not using any type of connection rate limits.


Assessment failed: Failed to obtain certificate


  • Failed to obtain certificate and Internal Error - errors of this type will often be reported for servers that use connection rate limits or block connections in response to unusual traffic. Problems of this type are very difficult to diagnose. If you have access to the server being tested, before reporting a problem to us, please check that there is no rate limiting or IDS in place.