Does Qualys not support all AWS resource types and sizes? We are seeing discrepancies in the numbers reported in Cloudview versus looking in the AWS console.
The list of resources that are inventoried by CloudView are available in the AWS Resource List in the CloudView Getting Started Guide. If this does not answer your current question, we will need some additional information to assist in troubleshooting the problem you are seeing. Can you please create a ticket by emailing email@example.com or using the Contact Support menu option in your portal subscription.
In your support ticket, please include
Looks like Cloudview isn't picking up master instances. Any there any changes that need to be made to the IAM role for the connector?
Can you create a support request by emailing firstname.lastname@example.org and include screenshots. This way we can engage a TSE to assist you.
I created a support ticket. I thought it wouldn't hurt to pose the question here as these discussion board posts are tended to much quicker, and it's always beneficial to hear other customers' similar experiences or issues.
Hi Sandra, It's definitely good to also post the question here. Thanks! Robert
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