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VMDR Question - What is Native Ticketing and Exception Management?

Question asked by Rusty Qualyz on Apr 17, 2020

Hello Community,

 

I read yesterday's Qualys Blog about VMDR.  They listed under #6 two things that caught my attention.

  1. Native Ticketing
  2. Exception Management

 

Currently the Native ticketing is the Remediation module and that is not scalable for large corporations, so I am curious if this is a new updated ticketing system.  Also, I would like to know if the Exception management is still just for Policy Compliance or have they made that for the VM module.

 

If anyone knows about these two, please post.

 

Thanks in advance

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