I have a customer who is a Unit Manager, who I have created tags for, customer is unable to view tags. How can I correct this for the customer? I have created a Test User Account (as a Reader) while i can veiw all of the tags(grayed out), I am not able to search on them (There are no records corresponding to filters, if any.), However in my Qualys Prod (Manager) Account , I can view, search and edit the tags etc... Please attachments of what steps the customer is taking to view tags.
My steps are:
- Entering the range in asset search bar
- Clicking on any IP
- Checking under tags
The one exampled should be tagged as CCI_NET.
Any thoughts? Help is much appreciated, Thank You
Respectfully sent, Michael