AnsweredAssumed Answered

Support portal issues

Question asked by nextc2sb on Feb 27, 2020
Latest reply on Mar 25, 2020 by Robert Dell'Immagine

Is anyone else experiencing the issue of only being able to access the support portal in specific areas of certain modules? To clarify - if I try to access it in the VM module's Vulnerabilities tab by clicking on Help, then Contact Support, I only see a general support page with no Cases link, or any way to access our support cases. Then if I am in the VM module and the Scans tab, I can browse to the support portal the same way, but then I am able to see our cases. 

Outcomes