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Anyone getting Invalid Reponse Code 0 From API Based Imports?

Question asked by QM_SSJ4 on Dec 6, 2019

Since 11/27 we are getting 'Invalid Response Code 0' returned to us during nightly imports thru our ServiceNow integration. The import does not fail completely but returns a small fraction of what we normally get form the API. I do not see any errors on the Activity Log or Recent API Calls log from the UI so I am at a loss. We had the same issues a few months back and was attributed to a Platform issue fixed on the Qualys side so nothing I can do from my end to fix this.


Yes, we have a Case open but after 3 days all I've gotten back from support is requesting screenshots of my error which I fail to see how that's anything but a stall tactic.