AnsweredAssumed Answered

Slow Scan Results

Question asked by Chris Jones on Oct 24, 2019
Latest reply on Oct 29, 2019 by Chris Jones

Hi All,

 

Our subscription is hosted on EU2. I've noticed over about a month or so now that scan results are much slower in processing.

 

eg: I've been very used to a scan completing (Showing the hollow green circle to the left of the scan job) and within a minute or so, I usually see the inner green circle denoting that the results are now processed.

Lately I've been having to wait 15, 20 minutes or more.

There was an issue a little while back where results weren't showing as processed for hours but this was resolved. What I seem to be left with is slow results processing. Some of these scans are less than a 100 assets. In one example, it is 3 assets, authentication test only. At the time of writing this, it has been 20 minutes and still no results processed (Hollow green indicator). Another is 164 assets and no results for 30 minutes so far.

 

Any one else noticing this on EU2 or other pods?

 

Status.qualys.com states all operational for all pods

Outcomes