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Qualys API Integration with BMC Remedy ticketing

Question asked by Raghav Gopal on Sep 19, 2019
Latest reply on Dec 5, 2019 by Raghav Gopal

Hi Team,

 

I would like to have suggestion on Integration workflow via Qualys API . 

 

1) Perform scans on system pools using QGVM and automate opening of tickets within #BMC Remedy SMART IT Tool#

2) Resolve tickets after scans after remediation  

3) After validation, if scans detect that patches are missing that tickets would be reopened

4) After validation, if scan detects that patches are not missing that tickets would be marked to close

 

Is this Possible to integrate to reduce our manual workload on create an ticket from Qulays and maintaining it In JIRA

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