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Cloud Agent Returning Generic OS

Question asked by Jordan Greene on Jul 31, 2019
Latest reply on May 14, 2020 by Carlos P

Anyone else seeing an increasing number of cloud agent assets with generic operating system values (ex: Windows)? I have over 1,000 in my account now. I've checked and they've completed both vulnerability and inventory scans. I can even see the full OS string in the Operating System Detected IG QID. The value just doesn't seem to be populating at the asset level. I've opened a case but was curious if anyone else was seeing this behavior.