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Qualys Agent Error

Question asked by kcn on May 3, 2019
Latest reply on Jun 4, 2019 by Rusty Qualyz

Its been some time since we started deploying agents. From the beginning I have noticed that when I download the asset list from AV module under activity , Agent Error shows. However, doing the same thing from Cloud Agent module does not show anything.


Despite this error showing in the list, I have been able to get all the information for Vulnerability and Compliance. Also, all our agents are up to date with the current version. 


Has anyone else had this issue and is there a simple fix to it?  Is there a bigger problem that I am not seeing? Any information is much appreciated. 





Agent Error shows when downloading list from Asset View module



Agent Error does not show while downloading list from Cloud Agent Module