I have a mildly irritating problem which I'm hoping someone can help me understand.
I have some dynamic asset tags based on IP. When viewing the tag in AssetView it returns that there are 43 assets associated with that tag. However, when I right click the tag and select Find assets it only returns 40! This isn't a massive problem just something that doesn't make sense.
Thanks in advance.
This is probably because you have tags with similar names
Let's say you have a tag called "Cloud Agent" and "Cloud Agent Installed" - when you run an AssetView query like this:
tags.name:"Cloud Agent"
It will match results for both the tag names.
To get an exact match, you could try with backticks:
tags.name:`Cloud Agent`
Can you try your AssetView query like this and update us?
Incidentally, I do have tags named similarly, but even using the backtick I get the same result .
The above screenshot shows the tag Isle of Man (Data Centre) and shows that there are 43 assets with this tag. If I select 43 it does show display 43 assets.
The above screenshot shows the number of assets with the tag when looking at it in AssetView.
Unfortunately I can't export the asset list when viewing the list via the Preview so I cannot perform an effective comparison.
Below is a screenshot of the Tag Usage Information window which lists 43 assets!
Thanks for both of your help so far.
What type of dynamic tag is Isle of Man (Data Centre)? Also if you open the Isle of Man (Data Centre) tag and check the box to re-evaluate the tag on save does that normalize the data so that all views show the same asset count?
I have noticed that different dynamic tags seem to update differently and cache results in different ways. For instance is your dynamic tag is using an IP range than the tag only seems to be applied when the item is scanned and using the re-evaluate the tag on save feature has no effect on applying the tag.
JHamill Would it be possible for you to provide examples of the list of 40 and the list of 43 for review?