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VM - Failed authentication but credentials are fine

Question asked by Miguel Arenas on Mar 14, 2017

Hi Community!

I'm facing a problem and I wanted to know your advice.

I got a couple of Windows servers, with Local Authentication where Qualys cannot perform Trusted scans, it says Authentication Failed.

Oddly, I also have a couple of servers within the same Authentication Record, where authentication is properly working.

I have verified and successfully logged on the affected servers and verified the account has admin privileges.

What would you recommend me to do to fix this?

Many thanks in advance for your feedback.