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Authentication Status=Not Attempted?

Question asked by Javan DeGraff on Jan 3, 2017
Latest reply on May 17, 2017 by Sameer Pattanaik

Bit confused by this one.


I have a number of servers that give me this result when running authenticated scans.  However, they are part of active directory and the credentials successfully authenticate when I RDP to the server in question, but Qualys isn't attempting to authenticate for some reason.


I even created a second authentication profile and dropped the IPs into it and the status still returns as "not attempted".


Since I've tried making new scan profiles and authentication profiles specifically for these IPs I'm now out of ideas on what to do.  How can I make Qualys at least attempt to authenticate to them?