Updates to scanner appliances are currently delayed. This means that new vulnerability signatures will not be delivered to the appliances and emails regarding these updates will not be sent out.
At this time Virtual, Offline and larger NV appliances are affected. Voyager appliances are not affected at this time.
Our Operations team is currently working to resolve this issue as quickly as possible. Once resolved, all appliances will return to normal operation. No action is required.
Update:
Our Operations team has isolated the delay and is currently testing a fix to be delivered across all platforms. At this time Virtual, Offline and larger NV appliances are still affected. Once the fix is fully tested and deployed, the affected appliances will start receiving updates.
Update:
Our Operations team has prepared a fix for the delayed signature updates. They are currently preparing to release this across all platforms which will resume appliance updates.
To add clarity, this delay only affects appliances from receiving new updates until the fix is in place. This does not affect Scanning or any other area related to Qualys.
Update:
Our Operations team has deployed the fix for delayed updates as of last night, and appliances are now receiving their updates as expected.
Update:
Our Operations team has deployed the fix for delayed updates as of last night, and appliances are now receiving their updates as expected.