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Does Qualys still provide support?

Question asked by ttl on Feb 11, 2015
Latest reply on Feb 12, 2015 by Robert Dell'Immagine

     Did something happen recently that causes Qualys to no longer offer support? I'm having real difficulty getting responses to email in less than 3-5 days. One of these is for a WAS scan report which is blank -- great conversation starter with auditors...