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Product Scan causes Database Errors (Severity 20)

Question asked by Robert F on Jan 22, 2015

Whenever the Qualsys does it's security checks I get a lot of errors in the Database Application Log (SQL Server 2012)


Log entry:

Error: 17836, Severity: 20, State: 14.
Length specified in network packet payload did not match number of bytes read; the connection has been closed. Please contact the vendor of the client library. [CLIENT: xx.xx.xx.xx]


I've been told to ignore this but I can't avoid Severity 20 errors being raised just for this IP.

Is there a way to get the product to no error, that I can pass onto the Information Security team here.