In general, how long should it take to get a response on a reported False Positive from Qualys ? In the past, I seem to remember that I had a response (accepted or denied) within 2 or 3 days. I put a request in on Dec. 26, 2014 (Case 929450) and I've received no response as of yet. Is anyone else experiencing delays with this ? I figure there might be some backlog due to the holidays but this seems extreme.