AnsweredAssumed Answered

False Positive Review response time

Question asked by Christopher Howland on Jan 13, 2015
Latest reply on Jan 15, 2015 by Bernie Weidel



In general, how long should it take to get a response on a reported False Positive from Qualys ?   In the past, I seem to remember that I had a response (accepted or denied) within 2 or 3 days.  I put a request in on Dec. 26, 2014 (Case 929450) and I've received no response as of yet.  Is anyone else experiencing delays with this ?  I figure there might be some backlog due to the holidays but this seems extreme.