AnsweredAssumed Answered

real player update

Question asked by shereen trimble on Jan 3, 2015
Latest reply on Jan 7, 2015 by Robert Dell'Immagine
  • Comment • 1

After scanning it said my version of real player  was insecure - 16.0.4.19 is wrong version. the new version is - 17.0.4.61 but when I tried to update it was real player cloud and it said I did not meet system requirements but every time I scan it says the same thing.

 

 

 

Robert Dell'Immagine
Robert Dell'Immagine Employee Jan 7, 2015 4:15 PM
Correct Answer

Hello Shereen,

 

Thanks very much for letting us know about this.

 

This has been fixed and is now working in BrowserCheck. On systems that do not meet the requirements for the latest Real Player patches, BrowserCheck shows a corresponding message inside the upgrade recommendation.

 

For example, on Windows XP, Windows Vista and other applicable systems, you will see the following report for Real Player:

Real Player

Product Version:

15.0.5.109

Show / Hide Details

Insecure Version

Click the Fix It button to launch the update installer or to be directed to the website where you can download the latest security update.

File checked: C:\Program Files\Real\RealPlayer\realplay.exe

Installed File Version: 15.0.5.109

Latest File Version: 17.0.10.8

Recommendation: This fix may not be applicable to Windows 2008 and prior Windows based operating systems. Please check with software vendor for more information.

 

Regards, Robert

See the reply in context
No one else had this question

Outcomes

    Visibility: BrowserCheck1406 Views
    Last modified on Jan 3, 2015 3:47 PM