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Comodo EV Chain Issues

Question asked by Chris Mortimer on Sep 25, 2014
Latest reply on Oct 20, 2014 by Ivan Ristić

We have installed a Comodo EV SSL on our server with the bundled RSA intermediate certificates. All works in IE and Chrome but Firefox throws up a warning. On inspecting via the server test we appear to have an incomplete chain. The extra download is


COMODO RSA Certification Authority

SHA1: f5ad0bcc1ad56cd150725b1c866c30ad92ef21b0

RSA 4096 bits / SHA384withRSA

However this certificate is installed on the server (IE and Chrome pick it up fine and show in the chain). I have restarted the website/IIS and the server but still no joy. Any pointers please?