AnsweredAssumed Answered

Login Issue API v3

Question asked by MemoryCorruption on May 10, 2012
Latest reply on May 11, 2012 by MemoryCorruption



I am attempting to authenticate to the API, but I keep getting the same "Invalid Credentials" response.  I have verified that my username and password are correct. I also read the following post: This was very informative, but did not seem to solve my problem. I tried to do as instructed in the workaround by changing the authorization headers and encoding the credentials with base64.  I am not using Python, I am attempting to use Perl. 


My POST request looks like this:


Authorization: Basic *Redacted*

User-Agent: libwww-perl/6.04

Content-Length: 341

Content-Type: text/xml


The response I get is this:


<?xml version="1.0" encoding="UTF-8"?>
<ServiceResponse xmlns:xsi="" xsi:noNam
    <errorMessage>Login or password invalid</errorMessage>
    <errorResolution>Verify both 'user' and 'password' credentials.</errorResolu


Any help would be much appreciated.  Thanks.