• Cloud Agent scan and Knowledge Base

    Hello, Do I need to include the Knowledge Base in my subscription if I want to use Cloud Agents (VM)? Thanks Frederic
    Frederic Jullien
    last modified by Frederic Jullien
  • Can the cloud agent be run at the hypervisor level?

    Can the cloud agent be run at the hypervisor level for VMWare or do I need to install a separate agent on each virtual machine?
    Joseph Cates
    last modified by Joseph Cates
  • Can I Change Firewall Ports for Qualys Gateway Service Virtual Appliance ?

    Qualys Gateway Service   How can the firewall ports that this uses to communicate with : a) Qualys Cloud Platform b) Qualys CLoud Agents ...be controlled , on the QGS virtual appliance, final beta ??   ...
    Joseph Rose
    last modified by Joseph Rose
  • credentialed vs non-credentialed scans

    If you are doing a credentialied scan (a host scan), then there is less load on the network and presumably you get better information back such a registry scan information and file attribute information. However, if...
    last modified by lpt
  • User Permission

    Hi guys, is there any way to create a user with permission to a module without giving permission to VM or PC module?   I would like to create a user with only permission to AssetView.   Thanks!
    last modified by mrmime988
  • QSC Vegas 2019?

    I'm curious if there's any details on QSC 2019 Vegas? Is this still happening this year? Thank you.
    Danny Danny
    last modified by Danny Danny
  • Windows Cloud Agent now at 7mb for installer?

    What happened to when the installer was only 1-2mb in size...   Even your website says it should still only be less than 3mb: Cloud Agent | Qualys, Inc.  ^probably should be updated   Are there pl...
    last modified by derekv
  • Did Emergency Maintenance Occur on US POD2 on Sept. 11th?

    Dear Community,   I received an email from Qualys last night stating US Platform 2 would be having emergency maintenance on Sept. 11 at 22:00 PDT.  However, I didn't receive an early notification this would...
    John Malon
    last modified by John Malon
  • Cloud Agent does not gather metadata/Perform scan on Linux machines which is installed on VMware Workstation.

    On Inspecting the Logs - I could find that there are http connect failure issue / SSL certificate issue. I'm not sure how to set a proxy connection. As read the document, for Linux/UNIX machine proxy is not required. ...
    Kiran Vijay
    last modified by Kiran Vijay
  • Posibilities of external scan

    Hello, What is the possibilities what external scan can do, it is the same like internal scan? Can I get the information what ports are open on scanned IPs?   Thank you, Best Regards
    Monica Smith
    last modified by Monica Smith
  • Has anyone seen QID's show up that are not in the KnowledgeBase?

    We found two QID's today that are not in the Qualys KnowledgeBase, however there are remediation tickets for both QID's.   371979    ImageMagick Denial of Service Vulnerability 372020   Google Chr...
    Rusty Qualyz
    last modified by Rusty Qualyz
  • Problems with VM and PM modules enabled at the same time?

    I've been fighting problems trying to run VM and PM on my company laptops, especially with PM running just once and then misreporting asset numbers, missing and applied patches. After trying everything I could think o...
    Kenneth Ord
    last modified by Kenneth Ord
  • Cloud Agent Returning Generic OS

    Anyone else seeing an increasing number of cloud agent assets with generic operating system values (ex: Windows)? I have over 1,000 in my account now. I've checked and they've completed both vulnerability and inventor...
    Jordan Greene
    last modified by Jordan Greene
  • Unable to Delete a User in Qualys

    " Following users cannot be deleted. Please check the reasons below and proceed to make appropriate changes before deleting these users. <UserName>    This user has at least one scan or map in run...
    last modified by cutekido
  • Qualys Cloud Suite and Qualys Cloud Platform Updates shown on QG Portal Not Sync with Version Update News?

    Hi, Anyone know when Qualys portal get updated? I am a customer on  Qualys Guard 3 portal, which currently shows Qualys Cloud Suite version 8.19 and Qualys Cloud Platform 2.38. These versions were last update...
    Joshua Chua
    last modified by Joshua Chua
  • Cloud Agent Memory + Swap usage

    Our proxy was hanging because of a security change, and the cloud agents could not send their updates. This seems to have caused a large memory usage by the cloud agent and a very large swap usage ( This is on Ubuntu)...
    charles robbins
    last modified by charles robbins
  • Mouse Flickers when installing the Qualys

    When I try to install Qualys Cloud Agent on Windows 2012 Server, mouse starts flickering and nothing happens. I am not able to install the Qualys at all.
    Deepak Ramrakhiyani
    last modified by Deepak Ramrakhiyani
  • Delete VIP Credential 2FA Qualys

    How to delete a VIP Credential for account access if the cellphone was stolen?    When i try to deactivate the credential, asks me for 2 security codes.    The problem is that i dont have the pho...
  • Why do we show PCI as a standard module?

    We don't use Qualys PCI, but use a few other modules.    Can we have an option to customise the initial login screen to include other modules that we are interested in, rather than seeing the default ones (...
    Sunil Saale
    last modified by Sunil Saale
  • Why different regions on qualys logon?

    Could we please work on the Qualys login page?   Unsure why we have to distinguish between US, EU US1, US2 etc?  https://discussions.qualys.com/docs/DOC-4172-identify-your-qualys-platform   Every ...
    Sunil Saale
    last modified by Sunil Saale